• Palm Tree Grove

    Coronavirus (COVID-19)

    Stay in the loop

 

The information below is accurate as of July 9, 2020.

Governor Newsom Orders Additional Action to Slow Community Transmission

Some businesses in Riverside County are now required to move their activities outdoors as part of statewide actions to slow the spread of coronavirus. The governor’s announcement on July 1 impacts 19 counties, including Riverside County, that were recently placed on a watch list by state officials. Newsom said the order to move activities outdoors was necessary to reduce the spread of coronavirus, which has seen an upswing in cases statewide and in Riverside County. Those businesses that cannot move activities outside must close. The new restrictions include: restaurants, wineries and tasting rooms, movie theaters, family entertainment centers, zoos and museums and cardrooms. Restaurants and other businesses may still do takeout, so long as there is no indoor dining. 

For more information, click here


Face coverings required in public spaces

Face coverings or masks help reduce the spread of coronavirus especially when combined with physical distancing and frequent hand washing. Starting June 18, Californians must wear face coverings in common and public indoor spaces and outdoors when distancing is not possible. Learn more about the guidance and limited exceptions here. If you are looking for posters you can print for your business, please email mwilkey@indianwells.com.


City Closures and Essential Services

The City of Indian Wells City Hall is currently closed to the public. Staff is still available via website, email, or phone. Thank you for your patience and understanding as we continue to balance the importance of the services we offer with the health and safety of all who visit and work at City Hall. We have many City services that are available online and staff is ready to assist. The links below provide additional information about these services for your convenience. 

City Clerk Services

Code Enforcement

Community Development

Public Works

The Council and City staff are asking all our residents and visitors to take the necessary precautions to stay healthy and safe.


Restaurant Directory

A selection of restaurants offering takeout and delivery can be found at the following link:https://www.visitgreaterpalmsprings.com/stay-in-take-out/


Senior Services

It is more essential than ever that we protect and help support our seniors. The City recommends that seniors stay active, healthy and connected through eating well and exercising at home. To assist with these needs, the following programs are still available for the time being:

  • Penny’s Pantry
  • Meals on Wheels delivery 
  • Individual counseling appointments through the Wellness Center (in person or by telephone)

Senior hours for grocery stores

Stater Brothers - 7:45 am

Clarks - 8 am

Target - Wednesdays, first hour

Gelson's - 7 am

Smart and Final - 7:30 - 8 am

Albertsons - Tuesday, 7 am, Thursday, 7 - 9 am

You can find an expanded directory of special senior hours here:

https://www.visitgreaterpalmsprings.com/seniors-first/

This Courtesy Pantry is available to persons age 60 and older and adults with disabilities living in Riverside County. To see if you qualify, call 1-800-510-2020.

Food Resource Link for senior meals, food pantries, and school meals.

Stay updated on The Joslyn Senior Center social media accounts as well: 

Instagram - @thejoslyncenter

Facebook - @joslyncenter

Twitter - @joslyn_center


Indian Wells Golf Resort 

The Indian Wells Golf Resort is open under restricted social distancing guidelines. Masks are required to enter the resort and are optional on the golf course. All tee times must be paid in advance online. No walk up play is allowed. 

The golf shop is open for merchandise purchases only from 6:00am-11:00am daily.

VUE Grille and Bar is open ***OUTDOOR SEATING ONLY**** Monday - Thursday from 3:00pm-7:00pm and Friday - Sunday from 12:00pm - 7:00pm and the all day menu is available from 11:00am-7:00pm for curbside pickup and delivery on Grubhub and Postmates.

For more information, call (760) 834-3800 or visit: http://www.iwgr.com


Phone Scams

The California Attorney General Xavier Becerra put out a warning this week that scammers are posing as phony COVID-19 contact tracers trying to trick Californians into revealing personal information.  If you or someone you know believes to have been a victim or target of a scam related to COVID-19, you should file a complaint with the Office of the Attorney General.


Indian Wells Executive Orders and Ordinances:

Click here for Indian Wells Executive Orders and Ordinance


Utility Companies

Several utility companies will not disrupt services or suspend disconnections. For COVID-19 readiness and updates, please visit: Verizon, SoCal Gas, SoCal Edison, T-Mobile, Spectrum, CVWD


DSUSD Closure

You can learn more about DSUSD closures and resources on the school district website


Animal Services

The Riverside County Department of Animal Services is still working to protect human and animal health during the COVID-19 crisis. 

At this time, all Riverside County animal shelters are closed except for essential services.

  • Walk-in access has been suspended at all facilities in an effort to keep people safe during the COVID-19 pandemic. Appointment-based scheduling is available for people interested in fostering or adoption. 
  • For adoptions, please call (951) 358-7387 to make an appointment. 
  • For fostering, please visit their foster page to fill out an online application at: www.rcdas.org

Non-essential services are suspended at this time, to protect your health and safety and in order to reduce the number of pets and people coming into our shelters. 

  • If you need to license your pet, please use our online services at www.rcdas.org. In-person licensing is not available at this time. 
  • If you find a stray pet, please hold the pet if you can to give the owner time to locate their lost pet and to reduce the number of pets entering our shelters. Report the lost pet on Pet Harbor at www.petharbor.com. Post the lost pet on many different social media sites including Facebook, Twitter, Craigslist, Nextdoor, and any other resources available so that an owner may see them. If you cannot hold the pet, please call (951) 358-7387. 
  • If you find kittens, please leave them alone unless they are sick, injured or in immediate danger. For more information please visit our website: www.rcdas.org.
  • If you need to relinquish a pet, RCDAS has suspended owner intakes through field officers. RCDAS is only accepting emergency intakes at this time. We have resources on our website that can help: www.rcdas.org 
  • RCDAS has suspended community cat trap-neuter-return and vaccination clinics. 

You can help! Right now, we need the following: 

  • Foster caregivers to take pets and help us find them permanent homes or hold them through this immediate crisis period. 
  • Adopters – call (951) 358-7387 
  • Donations – can go to the ASK Foundation. Find out more on our website at www.rcdas.org. Your donations can help us to purchase critically needed supplies, help pets with special needs, provide resources for foster caregivers or persons needing assistance in our communities, and more. 

You can learn more at https://www.rcdas.org/


Doing Good in the Community & Coachella Valley Mask Makers

The City has donated 90 N95 masks and 800 pairs of gloves to Eisenhower.

Southwest Church in Indian Wells was the first testing site in Riverside County to open its doors to make the community safer. They have also been the site for numerous meal donations. 

Coachella Valley Mask Makers has been working out of the Indian Wells Golf Resort making vital masks for our medical professionals with over 70,000 masks made to date.

VUE has also donated food to JFK along with hosting much needed blood drives.  VUE is also taking part in Great Plates program to feed our seniors.


Local Business Assistance

Various assistance programs are already available or being developed to aid those impacted by the COVID-19 emergency. Additionally, new federal legislation is expected to include significant assistance for individuals and various business sectors, including the tourism industry and various loans and grants are anticipated. The City will continue to monitor these opportunities and share pertinent information with the Indian Wells community as it becomes available.

Among the assistance available:

Chamber of Commerce Assistance

Do you have questions about work or business-related challenges you may be facing such as unemployment, insurance, business assistance or loans? The Greater Coachella Valley Chamber of Commerce is expanding its Visitor Center operations in this time of need to assist our community, answer general questions and direct the community to resources available to them during this state emergency.

There is no charge associated with this community service, they are provided in partnership with the City of Indian Wells.

New hours are:

Monday - Friday, 9:00am to 4:00pm

For more information call (760) 347-0676 or email Info@GCVCC.org


Taxpayer Assistance

The Riverside County Treasurer-Tax Collector's Office is offering assistance to taxpayers during the pandemic. For information please visit their website: countytreasurer.org/COVID-19SpecialCircumstances.aspx


Resources

Updated Riverside County information about COVID-19 is available at www.rivcoph.org/coronavirus

The public is encouraged to call 2-1-1 and 800-CDC-INFO (800-232-4636) with any questions.