News List

Press Enter to show all options, press Tab go to next option

COVID-19 Resource Page

Post Date:05/19/2020

The information below is accurate as of June 29, 2020.

Face coverings required in public spaces

Face coverings or masks help reduce the spread of coronavirus especially when combined with physical distancing and frequent hand washing. Starting June 18, Californians must wear face coverings in common and public indoor spaces and outdoors when distancing is not possible. Learn more about the guidance and limited exceptions here. If you are looking for posters you can print for your business, please email

June 3, 2020 - Application Period for Riverside County Small Business Grants 

County Business Guidelines for reopening  

The California Attorney General Xavier Becerra put out a warning this week that scammers are posing as phony COVID-19 contact tracers trying to trick Californians into revealing personal information.  If you or someone you know believes to have been a victim or target of a scam related to COVID-19, you should file a complaint with the Office of the Attorney General.


The FAQs and guidance from the State can be found here:

Several utility companies will not disrupt services or suspend disconnections, for COVID-19 readiness and updates, please visit: (Verizon) (SoCal Gas) (SoCal Edison) (T-Mobile) (Spectrum) (CVWD)

Additional Resources: 
Go to for current status and updates. Essential Services FAQ's

Food Resource Link for senior meals, food pantires, and school meals.

Directory of restaurants:

City Closures and Essential Services

Effective immediately, the City of Indian Wells is closed to the public until May 26. Staff is still available via website, email, or phone. Thank you for your patience and understanding as we continue to balance the importance of the services we offer with the health and safety of all who visit and work at City Hall. We have many City services that are available online and staff is ready to assist. The links below provide additional information about these services for your convenience.  

City Clerk Services

Code Enforcement

Community Development

Public Works

The Council and City staff are asking all our residents and visitors to take the necessary precautions to stay healthy and safe.

Essential City services include:

  • Police and Fire
  • Water, sewer and trash
  • Maintenance of streets, trees and parts and infrastructure repairs
  • Limited administrative services

Senior Services

It is more essential than ever that we protect and help support our seniors. The City recommends that seniors stay active, healthy and connected through eating well and exercising at home. To assist with these needs, the following programs are still available for the time being:

  • Penny’s Pantry
  • Meals on Wheels delivery 
  • Individual counseling appointments through the Wellness Center (in person or by telephone)

Senior hours for grocery stores: 
Stater Brothers - 7:45 am 
Clarks - 8 am
Target - Wednesdays, first hour
Gelson's - 7 am
Smart and Final - 7:30 - 8 am
Albertsons - Tuesday, 7 am, Thursday, 7 - 9 am

You can find an expanded directory of special senior hours here:

This Courtesy Pantry is available to persons age 60 and older and adults with disabilities living in Riverside County. To see if you qualify, call 1-800-510-2020.

Stay updated on The Joslyn Senior Center social media accounts as well:

Instagram - @thejoslyncenter
Facebook - @joslyncenter
Twitter - @joslyn_center

Food Resources

Residents are encouraged to continue to support local businesses by ordering takeout or delivery when available. Many local eateries, including the VUE are offering groceries, to-go and delivery orders through Grubhub. Grocery stores and pharmacies will continue to operate and hold special hours for those over 65 (we've listed the stores and hours at the top of this page). There is no shortage of food or interruption to local food supply.  Click here for Food access map for senior meals, food pantries, and school meals.
Additionally, we ask that you please consider carefully what your actual need for food and sanitation supplies would be, for up to a two-week period, and purchase only the amount you would reasonably expect to use. Panic buying, hoarding and similar behaviors impact your fellow residents and complicate the current situation for others. 

Golf Resort

The Indian Wells Golf Resort has reopened with restrictions, and the VUE continues to offer curbside grocery pickupto-go menu and "take and bake" food options and delivery through Grubhub. Click here to curbside shop at the pro shop.

For more information, call (760) 834-3800 or visit: or

DSUSD Closures

 You can learn more about DSUSD closures and resources on the school district website.

Animal Services

The Riverside County Department of Animal Services is still working to protect human and animal health during the COVID-19 crisis. 

At this time, all Riverside County animal shelters are closed except for essential services.

  • Walk-in access has been suspended at all facilities in an effort to keep people safe during the COVID-19 pandemic. Appointment-based scheduling is available for people interested in fostering or adoption. 
  • For adoptions, please call (951) 358-7387 to make an appointment. 
  • For fostering, please visit their foster page to fill out an online application at:

Non-essential services are suspended at this time, to protect your health and safety and in order to reduce the number of pets and people coming into our shelters. 

  • If you need to license your pet, please use our online services at In-person licensing is not available at this time. 
  • If you find a stray pet, please hold the pet if you can to give the owner time to locate their lost pet and to reduce the number of pets entering our shelters. Report the lost pet on Pet Harbor at Post the lost pet on many different social media sites including Facebook, Twitter, Craigslist, Nextdoor, and any other resources available so that an owner may see them. If you cannot hold the pet, please call (951) 358-7387. 
  • If you find kittens, please leave them alone unless they are sick, injured or in immediate danger. For more information please visit our website:
  • If you need to relinquish a pet, RCDAS has suspended owner intakes through field officers. RCDAS is only accepting emergency intakes at this time. We have resources on our website that can help: 
  • RCDAS has suspended community cat trap-neuter-return and vaccination clinics. 

You can help! Right now, we need the following: 

  • Foster caregivers to take pets and help us find them permanent homes or hold them through this immediate crisis period. 
  • Adopters – call (951) 358-7387 
  • Donations – can go to the ASK Foundation. Find out more on our website at Your donations can help us to purchase critically needed supplies, help pets with special needs, provide resources for foster caregivers or persons needing assistance in our communities, and more. 

You can learn more at

Doing Good in the Community & Coachella Valley Mask Makers

The City just donated 90 N95 masks and 800 pairs of gloves to Eisenhower.
Southwest Churchin Indian Wells was the first testing site in Riverside County opening it's doors to make the community safer.  They have also been the site for numerous meal donations.
Coachella Valley Mask Makers has been working out of the Indian Wells Golf Resort making vital masks for our medical professionals with over 70,000 masks made to date.
VUE has also donated food to JFK along with hosting much needed blood drives.  VUE is also taking part in Great Plates program to feed our seniors.

Local Business Assistance

Various assistance programs are already available or being developed to aid those impacted by the COVID-19 emergency. Additionally, new Federal legislation this week is expected to include significant assistance for individuals and various business sectors, including the tourism industry, and various loans and grants are anticipated.  The City will continue to monitor these opportunities, and share pertinent information with the Indian Wells community as it becomes available.

Among the assistance available:

Chamber of Commerce Assistance

Do you have questions about work or business-related challenges you may be facing such as unemployment, insurance, business assistance or loans? The Greater Coachella Valley Chamber of Commerce is expanding its Visitor Center operations in this time of need to assist our community, answer general questions and direct the community to resources available to them during this state emergency.

There is no charge associated with this community service, they are provided in partnership with the City of Indian Wells.

New hours are:

Monday - Friday, 9:00am to 4:00pm

For more information call (760) 347-0676 or email

Taxpayer Assistance

The Riverside County Treasurer-Tax Collector's Office is offering assistance to taxpayers during the pandemic. For information please visit their website:


How many cases of COVID-19 are in California?

  • Can someone who has had COVID-19 spread the illness to others?

  • Someone who is actively sick with COVID-19 can spread the illness to others.
  • CDC recommends that patients be isolated either in the hospital or at home (depending on how sick they are) until they are better and no longer pose a risk of infecting others.

Risk for COVID-19 in the United States:

How can I help protect myself?

  • Wash your hands frequently with soap and water
  • Avoid touching your eyes, nose or mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Stay away from work, school or other if you are sick
  • Cover your face when leaving your home

Visit the COVID-19 Prevention and Treatment page to learn more about how to protect yourself from respiratory illnesses, like COVID-19. (


What are the symptoms and complications that COVID-19 can cause?

  • Symptoms reported for patients with COVID-19 include mild to severe respiratory illness with fever, cough, and difficulty breathing. 

Read about COVID-19 Symptoms: (

Should I be tested for COVID-19?

  • Call your healthcare professional if you feel sick with fever, cough, or difficulty breathing, and have been in close contact with a person known to have COVID-19, or if you live in or have recently traveled from an area with ongoing spread of COVID-19.
  • Your healthcare professional will work with your local and state public health department and the CDC to determine if you need to be tested for COVID-19.

Updated Riverside County information about COVID-19 is available at

The public is encouraged to call 2-1-1 and 800-CDC-INFO (800-232-4636) with any questions.

Return to full list >>