COVID-19 Resource Page
The information below is accurate as of June 29, 2020.
Face coverings required in public spaces
Face coverings or masks help reduce the spread of coronavirus especially when combined with physical distancing and frequent hand washing. Starting June 18, Californians must wear face coverings in common and public indoor spaces and outdoors when distancing is not possible. Learn more about the guidance and limited exceptions here. If you are looking for posters you can print for your business, please email email@example.com.
The California Attorney General Xavier Becerra put out a warning this week that scammers are posing as phony COVID-19 contact tracers trying to trick Californians into revealing personal information. If you or someone you know believes to have been a victim or target of a scam related to COVID-19, you should file a complaint with the Office of the Attorney General.
The FAQs and guidance from the State can be found here: https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Guidance.aspx
Several utility companies will not disrupt services or suspend disconnections, for COVID-19 readiness and updates, please visit: (Verizon) (SoCal Gas) (SoCal Edison) (T-Mobile) (Spectrum) (CVWD)
Food Resource Link for senior meals, food pantires, and school meals.
Directory of restaurants:
City Closures and Essential Services
Effective immediately, the City of Indian Wells is closed to the public until May 26. Staff is still available via website, email, or phone. Thank you for your patience and understanding as we continue to balance the importance of the services we offer with the health and safety of all who visit and work at City Hall. We have many City services that are available online and staff is ready to assist. The links below provide additional information about these services for your convenience.
The Council and City staff are asking all our residents and visitors to take the necessary precautions to stay healthy and safe.
Essential City services include:
- Police and Fire
- Water, sewer and trash
- Maintenance of streets, trees and parts and infrastructure repairs
- Limited administrative services
It is more essential than ever that we protect and help support our seniors. The City recommends that seniors stay active, healthy and connected through eating well and exercising at home. To assist with these needs, the following programs are still available for the time being:
- Penny’s Pantry
- Meals on Wheels delivery
- Individual counseling appointments through the Wellness Center (in person or by telephone)
Senior hours for grocery stores:
Stater Brothers - 7:45 am
Clarks - 8 am
Target - Wednesdays, first hour
Gelson's - 7 am
Smart and Final - 7:30 - 8 am
Albertsons - Tuesday, 7 am, Thursday, 7 - 9 am
You can find an expanded directory of special senior hours here:
This Courtesy Pantry is available to persons age 60 and older and adults with disabilities living in Riverside County. To see if you qualify, call 1-800-510-2020.
The Indian Wells Golf Resort has reopened with restrictions, and the VUE continues to offer curbside grocery pickup, to-go menu and "take and bake" food options and delivery through Grubhub. Click here to curbside shop at the pro shop.
The Riverside County Department of Animal Services is still working to protect human and animal health during the COVID-19 crisis.
At this time, all Riverside County animal shelters are closed except for essential services.
- Walk-in access has been suspended at all facilities in an effort to keep people safe during the COVID-19 pandemic. Appointment-based scheduling is available for people interested in fostering or adoption.
- For adoptions, please call (951) 358-7387 to make an appointment.
- For fostering, please visit their foster page to fill out an online application at: www.rcdas.org
Non-essential services are suspended at this time, to protect your health and safety and in order to reduce the number of pets and people coming into our shelters.
- If you need to license your pet, please use our online services at www.rcdas.org. In-person licensing is not available at this time.
- If you find a stray pet, please hold the pet if you can to give the owner time to locate their lost pet and to reduce the number of pets entering our shelters. Report the lost pet on Pet Harbor at www.petharbor.com. Post the lost pet on many different social media sites including Facebook, Twitter, Craigslist, Nextdoor, and any other resources available so that an owner may see them. If you cannot hold the pet, please call (951) 358-7387.
- If you find kittens, please leave them alone unless they are sick, injured or in immediate danger. For more information please visit our website: www.rcdas.org.
- If you need to relinquish a pet, RCDAS has suspended owner intakes through field officers. RCDAS is only accepting emergency intakes at this time. We have resources on our website that can help: www.rcdas.org
- RCDAS has suspended community cat trap-neuter-return and vaccination clinics.
You can help! Right now, we need the following:
- Foster caregivers to take pets and help us find them permanent homes or hold them through this immediate crisis period.
- Adopters – call (951) 358-7387
- Donations – can go to the ASK Foundation. Find out more on our website at www.rcdas.org. Your donations can help us to purchase critically needed supplies, help pets with special needs, provide resources for foster caregivers or persons needing assistance in our communities, and more.
You can learn more at https://www.rcdas.org/
Doing Good in the Community & Coachella Valley Mask Makers
Local Business Assistance
Various assistance programs are already available or being developed to aid those impacted by the COVID-19 emergency. Additionally, new Federal legislation this week is expected to include significant assistance for individuals and various business sectors, including the tourism industry, and various loans and grants are anticipated. The City will continue to monitor these opportunities, and share pertinent information with the Indian Wells community as it becomes available.
Among the assistance available:
- The City of Indian Wells has adopted a moratorium on evictions for those tenants who can demonstrate an inability to pay rent as a result of a substantial decrease in household or business income, or substantial out-of-pocket medical expenses, caused by the COVID-19 pandemic or any government response to COVID-19. To obtain a copy of the ordinance, please visit the City’s website at: http://cityofindianwells.org/cityhall/municodes.asp
- On March 18, 2020, the federal Department of Housing and Urban Development (HUD) implemented an immediate halt to foreclosures (and related evictions arising from those foreclosures) for single family homes that had Federal Housing Administration (FHA) insured mortgages for the next 60 days. For more information, please go to: https://www.hud.gov/press/press_releases_media_advisories/HUD_No_20_042
- The Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to California small businesses suffering substantial economic injury as a result of COVID-19. Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela/ . Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email firstname.lastname@example.org for more information on SBA disaster assistance.
- Local employees displaced due to the impact of COVID-19 may be eligible for unemployment insurance benefits, disability insurance, and/or paid family leave through the California Employment Development Department. To learn more, please visit https://www.edd.ca.gov/about_edd/coronavirus-2019/faqs.htm .
- Numerous California banks and mortgage companies are offering grace periods, relief from late fees and other charges, and limiting foreclosure actions. To learn more, visit https://www.gov.ca.gov/2020/03/25/governor-gavin-newsom-announces-major-financial-relief-package-90-day-mortgage-payment-relief-during-covid-19-crisis/ .
- The Internal Revenue Service and California Franchise Tax Board have both extended the tax filing and payment deadline to July 15. To learn more, visit https://www.irs.gov/newsroom/tax-day-now-july-15-treasury-irs-extend-filing-deadline-and-federal-tax-payments-regardless-of-amount-owed and https://www.ftb.ca.gov/about-ftb/newsroom/covid-19/index.html .
- The Riverside County Tax Collector has announced that late payment penalties will be waived for qualifying residential and business properties if property taxes are paid before June 30. To learn if you qualify, and other details, please call the Riverside Tax Collector's office at (951) 955-3900.
Chamber of Commerce Assistance
Do you have questions about work or business-related challenges you may be facing such as unemployment, insurance, business assistance or loans? The Greater Coachella Valley Chamber of Commerce is expanding its Visitor Center operations in this time of need to assist our community, answer general questions and direct the community to resources available to them during this state emergency.
There is no charge associated with this community service, they are provided in partnership with the City of Indian Wells.
New hours are:
Monday - Friday, 9:00am to 4:00pm
For more information call (760) 347-0676 or email Info@GCVCC.org
The Riverside County Treasurer-Tax Collector's Office is offering assistance to taxpayers during the pandemic. For information please visit their website: countytreasurer.org/COVID-19SpecialCircumstances.aspx
How many cases of COVID-19 are in California?
- California has had a number of travel-related cases, close contact and community transmission cases.
- For updated U.S. case numbers visit: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html
- Can someone who has had COVID-19 spread the illness to others?
- Someone who is actively sick with COVID-19 can spread the illness to others.
- CDC recommends that patients be isolated either in the hospital or at home (depending on how sick they are) until they are better and no longer pose a risk of infecting others.
Risk for COVID-19 in the United States:
- This is a rapidly evolving situation and the risk assessment may change daily. The latest updates are available on CDC’s Coronavirus Disease 2019 (COVID-19) website (https://www.cdc.gov/coronavirus/2019-nCoV/summary.html#risk-assessment)
How can I help protect myself?
- Wash your hands frequently with soap and water
- Avoid touching your eyes, nose or mouth with unwashed hands
- Avoid close contact with people who are sick
- Stay away from work, school or other if you are sick
- Cover your face when leaving your home
Visit the COVID-19 Prevention and Treatment page to learn more about how to protect yourself from respiratory illnesses, like COVID-19. (https://www.cdc.gov/coronavirus/2019-ncov/about/prevention-treatment.html)
What are the symptoms and complications that COVID-19 can cause?
- Symptoms reported for patients with COVID-19 include mild to severe respiratory illness with fever, cough, and difficulty breathing.
Read about COVID-19 Symptoms: (https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html)
Should I be tested for COVID-19?
- Call your healthcare professional if you feel sick with fever, cough, or difficulty breathing, and have been in close contact with a person known to have COVID-19, or if you live in or have recently traveled from an area with ongoing spread of COVID-19.
- Your healthcare professional will work with your local and state public health department and the CDC to determine if you need to be tested for COVID-19.
Updated Riverside County information about COVID-19 is available at www.rivcoph.org/coronavirus.
The public is encouraged to call 2-1-1 and 800-CDC-INFO (800-232-4636) with any questions.