Indian Wells Fire Department

Indian Wells Fire Department

The City of Indian Wells provides a full-time, dedicated Fire Department. Through a contract with the Riverside County Fire Department, residents are provided with fire suppression, fire prevention, fire investigation, fire safety education and paramedic services. The City’s fire station is fully staffed 24-hours a day, 365 days per years with five personnel, 3 on the fire engine and 2 Paramedic Firefighters on an advanced life support ambulance. The average response time for the Indian Wells fire equipment is under 5 minutes from the time the call is dispatched to the time the first unit arrives on scene.

The Indian Wells Fire Department responds to approximately 1000 calls for service annually. Response to medical emergencies accounts for nearly 80% of this total. The city's fire station is located next to City Hall at 44-900 Eldorado Drive.

Riverside County Fire Department is one of the largest regional fire service organizations in California. The Department responded to over 116,000 incidents during the 2007 calendar year. The Department is staffed with approximately 1,300 career and 1,100 volunteer personnel, and currently serves approximately 2 million residents in an area of 7,004 square miles. This service area consists of the unincorporated county areas; sixteen contract cities, and one Community Service District (CSD).

The Fire Department provides free blood pressure monitoring services, station tours and informational materials on fire prevention, safety and earthquake preparedness to all residents.

The Riverside County Fire Department is an all risk fire department. Special Operations above and beyond fire and emergency medical services include:

Hazardous Materials
CalFire/Riverside County Fire Department has two full-time Hazardous Materials Response Teams located in Beaumont and Bermuda Dunes.

Fire Prevention/Law Enforcement
Fire investigations are conducted by members of the Fire Prevention Bureau, along with a special arson investigation unit. The object of the investigation is to determine the exact cause of a fire. If the cause is "arson", the objective would be the arrest and prosecution of the guilty person(s).

Training Bureau
An aggressive training staff covering all aspects of fire and emergency service education, is available to both paid and volunteer personnel.

Health and Safety Bureau
The Health and Safety staff work to reduce injuries and accidents though a comprehensive Injury and Illness Prevention Plan.

Public Affairs
The Public Affairs Bureau provides information about the CalFire/Riverside County Fire Department and emergency incidents.

Community Services

The Fire Department provides free blood pressure monitoring services, station tours and informational materials on fire prevention, safety and earthquake preparedness to all residents.

Office of Emergency Services (OES)

County OES is responsible for developing emergency plans and actions in response to actual or potential disasters which may impact all or part of Riverside County. OES designs and conducts exercises for different scenarios and coordinates emergency management training to insure that the County is able to respond to Natural, Human Caused and Technological emergencies. OES coordinates the interagency response for a wide range of emergencies including: Earthquake, Terrorism, Wildfires, Flooding, Extreme Heat and Severe Weather, Utility Outages, Droughts, Transportation Accidents, Hazardous Materials Releases and Civil Unrest.

County OES fulfills a wide variety of roles from the field response to emergency incidents within the County to operating the County EOC in supporting and recovering from major emergencies and disasters. All County OES activities are focused around the four primary phases of emergency management; Mitigation, Preparedness, Response and Recovery. OES is the lead agency in fulfilling the County's responsibility under the California Emergency Services Act (Chapter 7 of Division 1 of Title 2 of the CA Government Code) and also serves as the Operational Area Coordinator for Riverside County under the Standardized Emergency Management System (CA Government Code 8605).

Are you prepared? Click here for Earthquake Preparedness information.

Emergency Medical Services Bureau (EMS)

The EMS Bureau is a part of the Special Operation Division and is responsible for ensuring that the Emergency Medical Services (EMS) provided by the Fire Department at all times meet and exceed the standard of care and applicable laws and protocols. The EMS Bureau primary objective is to promote the highest quality of patient care by providing EMS personnel the support and resources necessary for optimal field performance. Duties include: Medical quality control and improvement; EMS continuing education and training; Equipment supply and maintenance; Liaison to County EMS and health agencies; Community awareness and education. The EMS Bureau is divided into four functional areas: Administration, EMS Training, Supplies/Equipment and Quality improvement.

Indian Wells Fire Explorers

Post 655 was established in 1995 at Indian Wells fire station 55. Cal Fire paid staff and Riverside County Fire Volunteers, with the support of Boy Scouts of America, helped build an explorer program with boys and girls to give kids a safe place to learn a trade, and to give guidance for growth and development to make the transition from high school to the work force of America today. Explorers range from the ages 14 through 21 years of age. Explorer training takes place every Tuesday evening and Sunday at Station 55. For more information on becoming a Fire Explorer please contact Station 55 at (760)568-5252.

Fire Department’s Core Values

  • Leadership
  • Competence
  • Integrity
  • Safety
  • Customer Service

Safety Tips

Your safety is important to the men and women of the Riverside County Fire Department. Visit to learn about various safety topics below.

  • Drowning is 100% Preventable  
  • Holiday Safety
  • Candle Safety
  • Space Heaters
  • For the Kids
  • Top Ten Fire Safety Tips
  • Get Out, Stay Out: Smoke Detectors and Family Escape Plan
  • Natural Gas
  • Carbon Monoxide
  • Floods
  • Fire Prevention